Seller payouts

Find your business’s payout setup, understand Stripe account readiness and distinguish it from an actual bank deposit.

Seller Owner or Manager access is required to manage payout setup.

Open Payments & payouts

In your Seller workspace, select Settings → Payments & payouts. Find Stripe Connect for the business’s payout account. Payment cards is a separate section for saved payment methods; saving a card does not connect a bank account for receiving sales proceeds.

The isolated Seller’s actual TEST setup state; Set up payouts was not submitted and no Seller account was created for this guide.Cossad interface shown with sample data.
Where to clickWhat opens or changes
Settings → Payments & payoutsFind the current business’s Stripe account readiness and sales-fee information.
Set up payoutsWhen enabled for an eligible Owner/Manager, start or continue official Stripe account onboarding after the app’s permission checks.
Refresh statusAppears when the business already has a connected account and status access is available. Recheck that account’s actual readiness.

Understand Set up payouts

  1. Use the correct business. Check the company in the left sidebar before starting.
  2. Check eligibility. Payout setup requires an eligible Seller and Owner or Manager access. LIVE onboarding requires separate business-specific approval.
  3. Select Set up payouts when available. The app creates or resumes the business’s official Stripe setup link. Enter business, identity and bank details only through that official flow.
  4. Return and check status. Returning to Cossad does not by itself mean Stripe completed verification or that a payout was made.

The example shows Payouts not ready and TEST mode configured. Its setup button is an actual control, but it was not used to create another account for this guide. If setup is unavailable in your environment, read the displayed reason; do not interpret the missing button as completed verification.

Check account readiness

Once a business has a stored Stripe account and status access is available, Refresh status requests its current readiness from Stripe. The existing interface summarizes the result as Payouts ready or Payouts not ready. It does not display a complete KYC task list, a bank balance or a guaranteed deposit date.

A pending verification, missing account setup or unavailable query can need further action. Follow the actual returned message and official Stripe instructions. Do not assume that an absent requirements list proves that all verification is complete.

Separate sales from bank payouts

  1. Payment to the Seller’s Stripe account. The current destination-charge flow transfers funds to the connected account as part of payment, with the Cossad fee accounted for separately.
  2. Completed sale in Cossad. Buyer-confirmed receipt controls the app’s transition from pending to eligible earned sales/fees. It does not hold the Stripe transfer until delivery.
  3. Stripe-to-bank payout. This is a separate step governed by the account’s actual payout conditions. Readiness is not proof of a deposit.

The current Cossad screen does not offer a withdrawal button or show a verified bank-payout history. For the amount agreed on a specific order, read its payment breakdown. Do not treat app Seller proceeds, a Stripe balance and cash deposited at the bank as interchangeable numbers.