1. Operator, acceptance, and business use
These Terms govern the Cossad website, accounts, marketplace, and related services (the “Services”). The operator and contracting party is William Zun Park, doing business as Cossad (“Cossad,” “we,” “us”). Our mailing address is Lucent33, 37-34 33rd St, Long Island City, NY 11101, USA. Customer and legal inquiries may be sent to info@cossad.com or through the Customer Support page.
A person accepting these Terms must be at least 18, have legal capacity, and be authorized to act for the business identified in the account. “You” means that business and, where a duty necessarily concerns the individual using an account, that individual. Acceptance by an authorized representative does not itself create a personal guarantee of business debts. Do not register for someone else without authority or submit a personal purchase as a business transaction to evade applicable law. The marketplace is offered for legitimate business purchasing and selling, not household consumer purchasing. This designation does not remove any mandatory protection that applies to an actual transaction or individual.
These Terms become binding when you affirmatively accept them through the acceptance process provided. Merely visiting a page or receiving an email is not treated as acceptance of a new payment obligation or a material amendment. The Cancellation, Returns, Refunds and Claims Policy; Shipping, Collection and Delivery Policy; Seller Fees and Conditional Monthly Payout Policy for Sellers; and Acceptable Use and Restricted Inventory Policy are incorporated where relevant. The Privacy Notice and Cookie Notice explain processing practices; acknowledging a notice is not blanket consent to optional tracking or marketing.
An individually executed agreement prevails on its subject. Otherwise, accepted Order Terms govern the identified goods, quantity, price, and shipping; the relevant specialist policy governs its subject; these Terms govern the remainder. A listing cannot authorize hidden charges, waive Cossad's obligations, or remove mandatory rights. Changes apply under section 16.
2. What Cossad does and does not do
Cossad provides the marketplace and enabled account, offer, payment, shipping-coordination, review, and payout functions. Unless the order expressly names Cossad as merchandise Seller, the independent Seller sells the goods. Sellers are responsible for their goods and lawful performance; Buyers for authorized purchasing decisions and truthful information.
Cossad is not the manufacturer, physical warehouse, or transporting carrier merely because it hosts a listing, collects a platform fee, submits a shipping request, or administers a refund. This description does not exclude duties arising from services Cossad actually performs, its agreements with providers, or applicable law. Payment-network, tax, marketplace-facilitator, shipping, and regulatory classifications are determined by the relevant facts and rules, not solely by these labels.
Business/listing approval, a badge, or Stripe status is not product inspection or a guarantee of authenticity, solvency, delivery, sale, value, tax treatment, or payout. Estimates and recommendations depend on available information and can be incomplete or delayed. Historical figures do not guarantee future results.
Features depend on supported country, product, verification, route, tax, and provider conditions. A country option is not approval to trade there. A demo or TEST record is not a real payment, shipment, or bank deposit.
3. Accounts, representatives, and verification
Provide accurate business, contact, inventory, and account information and keep it current. We may request proportionate supporting evidence, verify ownership or selling authority, refuse an application, or restrict a feature for a documented compliance, security, fraud, safety, or operational reason. Business-document upload may be one verification method; sufficient alternative evidence or additional review may still be required.
Protect credentials, use your authorized membership, and promptly report compromise. Your business is responsible for its authorized actions and reasonable account security, not automatically every fraudulent use of credentials. Disputed actions are assessed under the facts, law, and provider rules.
An Owner or Manager may use their business's permitted features, not another business's data. Business approval does not satisfy every Stripe, payment, shipping, or payout requirement. Limited existing-order and support access may remain after restriction to resolve delivery, refund, and settlement issues.
4. Listings, offers, and order formation
The Seller must have title to the goods or documented authority to sell them, lawful access to inventory, and the ability to fulfill the accepted quantity. Describe the goods accurately, including condition, defects, quantities, units, expiry or shelf-life where relevant, authenticity, origin, restrictions, and the actual dispatch location. Do not use a brand, image, certification, or approval without authority.
Listings invite offers unless expressly stated otherwise; the highest offer need not win. Offers identify goods and amount and have displayed validity periods. A binding conditional order is recorded when the authorized Seller accepts an eligible offer and the Services confirm its terms, subject to disclosed payment, reservation, and fulfillment conditions. A pending request, unconfirmed click, or email alert alone is not acceptance.
Review the order record before payment. Unpaid reservations can expire or be canceled under the displayed conditions. Ambiguous payments are reconciled before releasing stock or requesting payment again. Availability after expiry is not guaranteed. A material price or goods change requires renewed acceptance or appropriate cancellation/refund.
5. Prices, fees, payment, and tax
Buyer charges must show merchandise, authorized shipping, applicable tax, currency, and any separately authorized amount before payment. Use only the payment method and recipient presented through the official flow. Do not send card numbers, bank login details, one-time codes, or identity documents through ordinary support messages.
Stripe processes enabled payments and connected-account services under its own applicable terms. Saving a payment method, where offered, requires the separate consent shown. Saving a card does not grant Cossad unlimited authority to make off-session charges. Seller bank registration for payouts is not Buyer payment-method registration or a general authorization for Cossad to debit that bank account.
The standard Seller platform fee is 8% of merchandise value unless an approved, stored contract rate applies. Shipping and separately itemized tax are outside the merchandise-fee base. The Seller Fees and Conditional Monthly Payout Policy describes allocation, proportional adjustments, and payouts. A bank payout is not the point at which the same fee may be charged again.
Each party must provide accurate tax information and comply with its legally assigned tax duties. If Cossad is required to collect or remit a tax, these Terms do not transfer that duty to a Seller or Buyer. A business purchase, resale declaration, or displayed zero amount is not by itself proof of exemption. We may require valid exemption documentation and may block a transaction whose actual tax treatment the Services cannot support. A payment receipt is not necessarily a compliant tax invoice in every jurisdiction.
6. Delivery, inspection, and issue resolution
The Shipping Policy governs preparation, quotes, labels, collection, tracking, and delivery risk. A label is not a pickup confirmation, and a pickup confirmation is not physical collection. Carrier-reported delivery, Buyer inspection, transaction completion, and bank payout are different events.
Inspect received goods promptly and report a genuine issue through the order or support channel with reasonably available evidence. Do not confirm satisfactory inspection before it occurs. Unless a different lawful rule was expressly disclosed and accepted for that order and is actually enabled, silence is not automatic acceptance, and no general 72-hour LIVE inspection cutoff applies.
The Refund Policy governs unpaid cancellations, post-payment requests, no-return refunds, returns followed by inspection, and separate Seller recovery. An Admin decision administers the platform process; it is not a court judgment and does not extinguish mandatory remedies, lawful card disputes, or access to a regulator or court. Do not seek duplicate recovery for the same loss.
7. Content, intellectual property, and business data
You retain rights in content you lawfully provide. You grant Cossad a nonexclusive, worldwide, royalty-free license to host, store, format, reproduce, and display that content only as needed to provide the requested Services, present listings to their authorized audience, facilitate transactions, provide support, and maintain necessary records. This is not a license to sell confidential documents or use private identity or banking materials in advertising. Public use of a company's name or logo as a testimonial or customer endorsement requires separate permission.
You warrant that you have the necessary rights and notices for submitted images, product data, and personal information. A private application document is not public listing content. Avoid unrelated personal or confidential information in uploads. We may remove unlawful or unsafe material and retain evidence as reasonably necessary for disputes or legal duties. Rights in the software, interface, and Cossad branding remain with their owners; no transfer of those rights is implied.
Report intellectual-property or safety concerns to support with the listing, your authority, and supporting information. These Terms do not claim a statutory notice-and-takedown safe harbor or identify a statutory agent that has not actually been appointed.
8. Permitted conduct and service changes
Do not engage in fraud, self-dealing designed to simulate genuine trade, money laundering, unlawful products, prohibited exports, tax evasion, false shipment declarations, inventory manipulation, unauthorized scraping of personal data, credential sharing across businesses, security attacks, or circumvention of account restrictions. Do not interfere with investigations or falsify return, delivery, inspection, or payment evidence.
We may modify or temporarily suspend a feature for maintenance, security, provider changes, or legal compliance. We will take reasonable steps to limit disruption to existing obligations. Suspending new activity does not itself cancel an already owed refund or Seller balance or authorize retention of funds as a penalty. Existing-order inquiry and legally required access remain subject to identity and security checks.
9. Provider services and communications
Providers have their own terms and privacy practices. We do not guarantee their networks but remain responsible for our own applicable obligations. No carrier insurance, escrow, deposit insurance, or financial guarantee is included unless separately documented.
Keep contact details current for account and service notices. Optional marketing and recommendations have separate choices; declining them does not waive necessary transaction notices. Status or email delivery may be delayed and does not prove funds or goods arrived. Material contractual notices must be accessible and clearly identified.
10. Service warranty disclaimer
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE SOFTWARE AND MARKETPLACE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT A PARTICULAR SALE, PROFIT, INVENTORY RECOVERY, UNINTERRUPTED CONNECTION, OR ABSENCE OF ALL ERRORS.
This disclaimer does not negate an express undertaking by Cossad, excuse a service we specifically agreed to perform, disclaim an independent Seller's accurate description or title obligations, or exclude a warranty or remedy that cannot lawfully be excluded. A Seller's proposed “as is” goods term must be conspicuous and agreed for that sale; it is not a license to supply different, counterfeit, recalled, or unlawfully sold goods or conceal known material defects.
11. Limitation of Cossad's liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, COSSAD AND ITS PERSONNEL WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR LOST PROFITS, LOST BUSINESS OPPORTUNITIES, OR EXPECTED INVENTORY RECOVERY, ARISING FROM THE SERVICES, REGARDLESS OF THE THEORY OF CLAIM, WHERE SUCH EXCLUSION IS LAWFUL.
SUBJECT TO THE EXCLUSIONS BELOW, COSSAD'S AGGREGATE LIABILITY ARISING OUT OF THE SERVICES OR THESE TERMS IS LIMITED TO THE GREATER OF (A) US$1,000 AND (B) PLATFORM SERVICE FEES ACTUALLY PAID TO AND RETAINED BY COSSAD IN CONNECTION WITH YOUR BUSINESS'S TRANSACTIONS DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. Merchandise prices, taxes, shipping pass-through amounts, and balances owed to users are not platform service fees for this calculation.
Neither limitation applies to Cossad's fraud, willful misconduct, gross negligence, or liability that applicable law prohibits limiting, including nonwaivable statutory or personal-injury liability. The cap is not a limit on an obligation to account for and remit a balance actually owed, return an unauthorized charge, or carry out a refund otherwise owed under the applicable agreement or law. It does not turn another party's money into Cossad's property. Where a limitation is unenforceable or a limited remedy fails its essential purpose, mandatory law governs to that extent.
These allocations apply only to Cossad's platform services; they do not reduce a Seller's obligation to supply conforming goods or discharge a Buyer's payment obligation. No provision immunizes a person from liability for that person's own nonwaivable misconduct or misidentifies the actual operator.
12. Business indemnification
To the extent permitted by law, you will defend and indemnify Cossad against a third party's claim and reasonable, documented loss or legal expense to the extent caused by your unlawful goods, lack of title or selling authority, inaccurate material product/shipping declarations, infringement in your submitted content, unlawful use of another person's data, or material breach of these Terms. This does not cover losses caused by Cossad's own breach, negligence, or other wrongdoing, and is reduced to the extent responsibility is shared.
Cossad will give reasonably prompt notice, reasonable cooperation at the responsible party's expense, and a reasonable opportunity to participate in the defense. A notice delay reduces obligations only to the extent of material prejudice. You may not admit liability for Cossad, impose nonmonetary obligations on it, or settle a claim without an appropriate release and its consent, not unreasonably withheld. Cossad may use separate counsel at its own cost unless a material conflict or your failure to defend makes different allocation reasonable and lawful. An indemnity is not permission for an unreviewed bank debit.
13. Restriction and termination
You may stop initiating new transactions and request account closure. Existing orders, claims, refunds, taxes, payment-provider reconciliation, and amounts lawfully owed survive closure. Account deletion is subject to the Privacy Notice and lawful retention; we will not equate an unresolved business obligation with forfeiture of every privacy right.
We may restrict or terminate an account for material breach, safety, unlawful conduct, compromise, provider requirements, or legal orders. Where lawful and practicable, we explain the reason and allow correction or review. Immediate protection of people, data, or funds may be necessary. Termination does not authorize confiscation or retroactive fees.
14. Disputes and mandatory rights
Contact support with the relevant account/order, the issue, and the requested resolution. Both parties should attempt good-faith resolution, but this process does not impose an undisclosed filing deadline, prevent urgent relief, or require a person to miss a statutory deadline.
These Terms do not create mandatory arbitration, a class-action waiver, an exclusive forum, or a shortened statutory limitation period. A dispute may be brought in a court with lawful jurisdiction and is governed by the law determined under applicable choice-of-law rules. Any later forum or arbitration agreement must be separately and validly adopted; it is not inferred from a footer change.
Nothing prevents truthful reviews, good-faith safety complaints, legally protected reporting, participation in an investigation, or exercise of a nonwaivable right. The parties do not contract away duties owed to regulators, taxing authorities, data subjects, carriers, payment providers, or other nonparties.
15. General provisions
The parties are independent businesses except for narrowly authorized activities expressly described in the Seller Fees and Conditional Monthly Payout Policy. No partnership, employment, or broad fiduciary or escrow relationship is created by these Terms. Mandatory legal characterization remains unaffected.
A circumstance outside a party's reasonable control may excuse the affected nonmonetary performance only while it prevents performance and the party takes reasonable mitigation steps. It does not eliminate already accrued refund, accounting, confidentiality, privacy, or money-remittance obligations.
Neither party may assign the agreement to evade obligations. Cossad may assign it in a genuine reorganization or transfer of the business with a successor assuming the relevant obligations and appropriate notice and privacy safeguards. A waiver must be intentional and does not waive future compliance. If one provision is unenforceable, the remainder continues insofar as the essential bargain can lawfully operate. Mandatory law prevails over inconsistent wording.
16. Changes and contact
We publish an identifiable version and effective date. Material changes to fees, liability, dispute handling, payout timing, or other contractual rights require appropriate advance notice and, where needed for enforceability, affirmative acceptance before new transactions. Existing orders retain their agreed terms unless the affected parties validly agree otherwise or law requires a change. We do not backdate acceptance.
For account, order, or contractual issues: info@cossad.com. For personal-information rights: info@cossad.com. Operator: William Zun Park. Postal contact: Lucent33, 37-34 33rd St, Long Island City, NY 11101, USA.