Manage orders

Find an order, filter the Seller list and open the right transaction.

Open Orders in your workspace

Choose Orders in the left sidebar. In the Seller workspace, the order list and Export are at the top of the main content area.

Seller Orders, shown at its normal desktop scale.Cossad interface shown with sample data.
Where to clickWhat opens or changes
Seller → Add filterExpand Order status, Payment and Fulfillment selectors. Changes apply immediately.
Seller → Search ordersSearch order or customer information after a short typing delay, or press Enter.
Seller → Sort orders / ClearChange Newest first / Oldest first, or return to the default list without modifying orders.
Seller → ExportDownload the filtered order results as CSV, subject to workspace permissions.
Buyer → Search transactionsFilter the Buyer’s Order history immediately. The Buyer list has its own simpler controls.
Order number / open arrowOpen the selected existing order and its payment, delivery and contact panels.

The Buyer list

In the Buyer workspace, Orders opens Your orders. Look for Order history and its search field above the transaction table.

Buyer Orders has its own table and search controls.Cossad interface shown with sample data.

Search, filter and sort orders

Seller: filters below the Orders heading

  1. Select Add filter at the left of the toolbar to expand Order status, Payment and Fulfillment.
  2. Choose the required value. The list updates without an Apply button. Choose an All option to stop filtering that field.
  3. To the right, type in Search orders, shown as Search orders or customers. It searches after a short delay of about 300ms; Enter also applies the entered query.
  4. Use Sort orders beside the search field to choose Newest first or Oldest first.
  5. Select Clear, or Clear filters in an empty result, to return to the default search/filter state.
Filter controls expanded on the original full screen.Cossad interface shown with sample data.

Previous and Next at the bottom move between result pages while retaining the applied search, filters and sort order. An empty result does not mean the orders were deleted. On narrower screens, the table can scroll horizontally to reveal its remaining columns.

Buyer: search Order history

Use Search transactions above the Buyer table. The list filters as you type by order title, ID or buyer name. It does not submit a Seller filter request or change any order state.

Export the Seller order list

  1. Apply the search and filters you need in the Seller Orders toolbar.
  2. Select Export at the upper right of the Orders panel.
  3. Download cossad-orders.csv through the browser. It covers the filtered result, not only the visible page, with a maximum of 10,000 rows.

Export requires Seller Owner or Manager access. It reads your workspace’s orders and does not mark them paid, fulfilled or complete. If no results match, review the active filters.

The Seller’s Order total shows original merchandise, shipping and tax; refunded totals are shown separately. The Buyer table’s total reflects refunded components. Open the specific order for the full breakdown before comparing the two views.

Open an order and return to the list

  1. Check the order identifier, customer, payment, fulfillment and total in the row.
  2. Select the order number or the arrow at the far right. In the Seller table the arrow is labelled Open order [ID]; in Buyer history it is Open [ID]. The product title is not the Seller table’s open control.
  3. The existing order detail page opens. Select All orders above it to return as the Seller, or All transactions as the Buyer.
  4. As the Seller, View original Sale Request opens the request behind the accepted order. It does not accept that proposal a second time.

Continue with Order details to locate the panels and their actions.